Privacy Policy

Boomer Valley, LLC, operating as FanPlans (“FanPlans,” “we,” “us”), maintains a commitment to keeping the personal information of website visitors and service users accurate, confidential, secure and private. This policy ensures those affiliated with FanPlans.com understand the company’s obligation to meet and exceed existing privacy standards.

FanPlans.com does not sell, rent or lease customer lists or names to third parties.

This Privacy Policy governs FanPlans.com and affiliate websites, controlling all data collection and usage. By using https://www.fanplans.com, you consent to the data procedures described herein.

Collection of Information

The website collects various types of information:

• Voluntarily provided information including name, address, email, and billing/credit card information used for purchases and service delivery
• Automatically collected information including cookies, third-party tracking technologies, and server logs

The site collects personal information only through surveys, membership forms, booking profiles, and emails. Information is used for stated purposes and additional uses specified on the site. We gather browser type, IP address, and operating system information to maintain superior service quality.

Use of Information Collected

Personal information assists in website operation and service delivery. We may contact you regarding additional products/services, surveys, and research questionnaires about current or potential offerings. We may share data with trusted partners for statistical analysis, email/postal mail delivery, support services, and arranging deliveries. Such third parties are prohibited from using personal information beyond the requested services and must maintain strict confidentiality. We may disclose personal information without prior notice if required by law or in good-faith belief that it is necessary to comply with legal process, protect our rights and property, or safeguard the personal safety of users and the public.

AI Assistants and Automated Personalization

FanPlans uses artificial-intelligence assistants and automated tools (for example, our planning assistant “Kit”) to help operate and personalize the Services. These tools may process the personal information and preferences you provide — including information you share in a conversation, such as the events, teams, destinations, dates, budgets, and travel or seating preferences you express — in order to answer your questions, recommend hotels, tickets, and event options, and assist you with planning and bookings.

To provide these features, your inputs may be processed by trusted third-party AI service providers acting on our behalf. These providers are contractually bound to use your information only to provide services to FanPlans, not for their own purposes, and we do not sell this information. Our AI assistants support, and do not replace, human judgment: we do not rely on automated processing alone to make decisions that produce legal or similarly significant effects about you. You can always reach a person at service@fanplans.com, and you may ask us to review or delete the information you have shared with our assistant.

Mobile Messaging (SMS)

If you provide your mobile number and opt in to the FanPlans SMS program, we use your number to send you the text messages you requested and related FanPlans messages, as described in our SMS Terms. We do not sell or share your mobile opt-in information, SMS consent, or phone number with any third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing purposes. You can opt out at any time by replying STOP to any message; reply HELP for help. Message and data rates may apply, and message frequency varies.

Children Under Age of 13

We do not knowingly collect personal information from children under thirteen without verifiable parental consent. If such information is inadvertently collected, it will be immediately deleted. Anyone under thirteen must obtain parent or guardian permission to use the website.

Unsubscribe or Opt-Out

You may discontinue receiving communications by emailing service@fanplans.com. To opt out of SMS, reply STOP to any text message. To unsubscribe from third-party websites, visit those specific sites.

Links to Other Web Sites

FanPlans.com does not claim responsibility for the privacy policies of other websites. Users should read the privacy statements of each site collecting information. This policy applies only to information collected by FanPlans.com.

Security

We maintain adequate physical, procedural, and technical security to prevent loss, misuse, unauthorized access, disclosure, or modification of personal information, including the use of Secure Socket Layer (SSL) for authentication and private communications.

Changes to this Privacy Policy

We reserve the right to update the terms of this privacy policy, posting changes to https://www.fanplans.com. You will be notified by email if we use personal information in substantially different ways. Continued use following updates indicates acceptance of changes.

How to Contact Us

Email: service@fanplans.com
Boomer Valley, LLC (operating as FanPlans)
20 North Gould Street, Sheridan, WY 82801